SHOP POLICIES

 

Payment Methods

We accept all credit cards via PayPal.  

If you don't have a PayPal account, do not fret.  When checking out, it will say "Check out with PayPal", click this whether you have an account or not.  Choose "Check out as guest" to continue without creating/having a PayPal account.  You can enter your credit card info here.

Shipping Costs

The shipping cost is based on the weight of the merchandise.  If you think it is charging too much, please let us know.  If we find that you have grossly overpaid, we will issue a refund.  

Shipping Times

Orders are shipped within 1 - 2 days of receiving an order, unless we are at a show.  Shipping is done Monday - Friday.  Most orders will be shipped, 1st Class mail.  For Priority Mail, the USPS says that it should arrive in 2 - 3 days, however, this is not guaranteed.

If you need, expedited shipping or insurance (not included and we can't be responsible for undelivered or damaged items) please email us and we will add it to your invoice.

International Shipping

At this time we can only ship within the US.  Please check back as we plan to change this in the future.

Returns

Most items can be returned but must be in new condition (see exception below).  Buyer pays return shipping (no shipping costs are refunded).

Everything comes from a pet-free, smoke-free environment and must be returned in the same condition.

Due to copyright laws, Chillies, patterns and books can not be returned.

If you receive a defective item, please email us and it will be made right.

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If we missed anything, please send us an email and we will get back to you shortly.

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